1,000 True Fans
“A direct, repeatable relationship with an audience tends to outlast any single piece of content.”
Source library
Check the receipts
Every episode is built from a verified source ledger before recording. This library lists the studies, books, and reports behind the claims.
A Meta-Analytic Review of Moral Licensing
“Feeling one has already acted rightly can reduce subsequent moral action.”
A New Measure of Consideration Set Size: The Average Number of Salient Brands
“Buyers tend to consider a small set of familiar options, so a better option is often never compared.”
A re-examination of the mere exposure effect: The influence of repeated exposure on recognition, familiarity, and liking
“The mere exposure effect is real but bounded, with saturation and wear-out at higher exposure levels”
A Representative Study on Human Detection of Artificially Generated Media Across Countries
“Humans perform close to chance level at distinguishing AI generated media from human created media across image, text, and audio”
Addiction by Design: Machine Gambling in Las Vegas
“Unpredictable-reward machine design sustains player engagement, grounding the slot-machine comparison as a design pattern.”
Aggregation Theory
“As reach gets cheaper, the durable advantage shifts toward owning the customer relationship and default placement.”
An Exploration of the Structure of Effective Apologies
“Acknowledgment of responsibility and offer of repair are the highest-weighted apology components, and more complete apologies are rated more effective”
Assessing the Impact of Planned Social Change
“Turning a metric into a target tied to consequences invites distortion of the behavior it measures”
Attitudinal effects of mere exposure
“Repeated exposure tends to increase liking for initially neutral stimuli”
Avoidant and Defensive: Adult Attachment and Quality of Apologies
“Defensiveness is associated with lower-quality apologies”
Beyond Self-Report: Tools to Compare Estimated and Real-World Smartphone Use
“Participants used phones a mean of about 85 times per day, mostly in bursts under 30 seconds, while estimating roughly half that; frequency estimates did not correlate with logged use.”
Bringing Dark Patterns to Light
“Difficult cancellation is a documented, recognized pattern.”
Buy Now, Pay Later Credit: User Characteristics and Effects on Spending Patterns
“BNPL access is associated with higher total spending and a higher retail share, which the authors attribute to a liquidity flypaper effect.”
Buy Now, Pay Later: Market trends and consumer impacts
“Typical pay-in-four divides a purchase into four equal interest-free installments, the first at checkout and the rest every two weeks.”
C2PA Content Credentials
“Major industry players are building cryptographically signed provenance standards as a response to unreliable surface trust cues”
Can the curse of knowing be lifted? The influence of explicit perspective-focus instructions on readers’ perspective-taking
“Across two experiments, directing readers' attention to another person's perspective did not diminish egocentric projection; the study also replicated earlier illusory transparency of intention and egocentric anchoring-and-adjustment findings.”
Carrying too heavy a load? The communication and miscommunication of emotion by email
“Conceptual argument that e-mail characteristics make emotional miscommunication likely and that receivers often interpret work e-mails as more negative or more neutral than intended.”
CFPB Fines Wells Fargo $100 Million for Widespread Illegal Practice of Secretly Opening Unauthorized Accounts
“A specific, large-scale, regulator-confirmed case where a sales-volume incentive encouraged unauthorized account openings”
Changes in personal relationships: How social contexts affect the emergence and discontinuation of relationships
“Changes in shared social contexts drive relationship discontinuation, and network membership changes considerably over seven years while network size stays roughly stable”
China's Exploitation of Scam Centers in Southeast Asia
“Corroborates the scale and structure of scam-compound operations from a separate official body”
Commitment Devices
“Commitment devices include soft commitments whose consequences are psychological rather than financial.”
Competition when Consumers have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade
“Switching costs are a real and well-studied economic force: once a consumer has invested in one provider, the cost of moving to another can hold them in place and give the incumbent pricing power.”
Consumer Reactions to Drip Pricing
“People exposed to dripped surcharges were more likely to end up with the higher-total option even after seeing the total and being offered a restart; few restarted; drivers were perceived search cost, self-justification, and belief that all firms charge similar fees; non-restarters estimated about 5.5 minutes to restart versus about 1.25 minutes actual and underestimated savings. Escalation-of-commitment evidence was mixed.”
Consumers spend $133 more monthly on subscriptions than they realize, study shows
“In a self-report survey, consumers initially estimated about 86 dollars per month in subscriptions and reported about 219 dollars when prompted category by category.”
Contact and Payment Methods Used for the Top Five Categories of Scams
“Social media as a contact method and harder-to-reverse payment methods have risen together across top scam categories”
Coordination and Lock-In: Competition with Switching Costs and Network Effects
“Switching costs and network effects can bind customers to a vendor, and the resulting lock-in is a general and widely documented feature of markets rather than a niche case.”
Data portability, data disclosure and data-induced switching costs: Some unintended consequences of the General Data Protection Regulation
“Economists formally model the personal data a consumer accumulates inside a service as itself a source of switching cost, and show that even portability rules intended to lower that cost can have unintended effects.”
Deep Fakes: A Looming Challenge for Privacy, Democracy, and National Security
“Convincing synthetic media erodes trust in real content too, not just spreads fake content, via the liar's dividend mechanism”
Default Tips
“Default tip suggestions on taxi payment screens had a large effect on tip amounts, and higher suggested amounts led a larger share of riders to leave no credit-card tip.”
Digital Tipping Intimidation at the Counter
“A visible tablet receipt did not lead participants to tip more at the counter; some tipped less.”
Directing smartphone use through the self-nudge app one sec
“A brief deliberate pause and reflection prompt before an app opens led users to abandon roughly a third of app openings across six weeks, with attempted openings also declining.”
Discovering Language Model Behaviors with Model-Written Evaluations
“Larger language models tend to repeat back a user's preferred answer, and more RLHF made some behaviors worse.”
Divide and Prosper: Consumers' Reactions to Partitioned Prices
“Dividing a price into a base price and mandatory surcharge can lower recalled total cost and raise demand.”
Do Defaults Save Lives?
“Default settings strongly shape whether people continue or opt out.”
Do teachers spot AI? Evaluating the detectability of AI-generated texts among student essays
“Confidence in judging AI generated text does not track actual accuracy, even among experienced evaluators”
Does Venting Anger Feed or Extinguish the Flame? Catharsis, Rumination, Distraction, Anger, and Aggressive Responding
“Venting anger does not reliably reduce it and can increase anger and aggression.”
Doing It Now or Later
“People with present bias, especially those naive about it, tend to postpone tasks that carry immediate costs, often repeatedly.”
Drip pricing and its regulation: Experimental evidence
“In experimental markets, sellers competed only on base prices and set the maximum drip; few buyers invested in checking drip prices; consumer surplus was lower under drip pricing.”
Economic Analysis of Hotel Resort Fees
“Defines drip pricing as advertising part of a price and revealing additional charges later; concludes that separating mandatory fees without first disclosing the total likely harms consumers by raising search and cognitive costs.”
Effects of perceptual fluency on affective judgments
“Ease of processing is experienced as positive affect, linking familiarity to liking”
Effects of Perceptual Fluency on Judgments of Truth
“Processing fluency is the mechanism linking repetition to perceived truth”
Egocentrism Over E-Mail: Can We Communicate as Well as We Think?
“Senders overestimated how well recipients would understand intended tone over e-mail; overconfidence was greater over e-mail than voice; in Study 4 reading messages aloud in a tone opposite to the intended one eliminated sender overconfidence; Study 3 found no effect of friend versus stranger.”
ELEPHANT: Measuring and understanding social sycophancy in LLMs
“When Reddit conflict posts were paired with flipped versions from the other side, models affirmed whichever side was presented in 48 percent of cases; preferred responses in preference datasets scored higher on validation.”
Experimental study of inequality and unpredictability in an artificial cultural market
“What people end up liking is partly self-fulfilling when visibility signals are manipulated”
Extended Warranties and Service Contracts
“A service contract costs extra, is separate from the included warranty, may duplicate it, and should be compared on costs, coverage limits, and claims process”
Federal Trade Commission Announces Final Click-to-Cancel Rule
“The entry and exit friction asymmetry is real enough to prompt rulemaking.”
Federal Trade Commission: Trade Regulation Rule on Unfair or Deceptive Fees
“The FTC rule took effect May 12, 2025 and requires live-event ticket and short-term lodging sellers to clearly and prominently disclose the total price including mandatory fees.”
FinCEN Issues Alert on Prevalent Virtual Currency Investment Scam Commonly Known as Pig Butchering
“Defines pig butchering as relationship-building followed by fraudulent crypto investment, and links operations to labor trafficking”
Flow: The Psychology of Optimal Experience
Frequency and the Conference of Referential Validity
“Repeated statements are rated as more valid than new statements”
FTC Data Show People Reported Losing $3.5 Billion to Imposter Scams in 2025
“Imposter scams were the most reported fraud category in 2025, with about 3.5 billion dollars in reported losses and nearly one in three fraud reports.”
Generative AI and News Report 2025
“Audiences already report trusting human produced news more than AI produced news”
Ghosting and orbiting: An analysis of victims' experiences
“People who were ghosted described stages beginning with surprise and confusion, followed by anger, sadness, and guilt, attempts at repair, and acceptance.”
Ghosting in Emerging Adults' Romantic Relationships: The Digital Dissolution Disappearance Strategy
“Avoiding a difficult or emotional conversation (convenience) is a reported reason for ghosting, and safety is a distinct reported reason.”
Got a text about unpaid tolls? It's probably a scam
“The fake page asks for bank or card info; check with the tolling agency using a phone number or website you know is real, not the info in the text.”
Habits make smartphone use more pervasive
“Much smartphone use consists of brief, repetitive checking habits that emerge and are reinforced by quickly accessible informational rewards.”
Habitual use of GPS negatively impacts spatial memory during self-guided navigation
“Heavier lifetime GPS use was associated with weaker spatial memory and hippocampus-dependent navigation strategies, and in a small longitudinal follow-up more GPS use was associated with steeper decline.”
'Hey mum, I dropped my phone down the toilet': Investigating Hi Mum and Dad SMS Scams in the United Kingdom
“The same family-emergency scam runs over ordinary SMS with no cloned voice, relying on kindness, distraction and time principles; researchers documented over 577,000 pounds requested across 711 scammer interactions and 582 mule accounts in three months.”
High Income Improves Evaluation of Life but Not Emotional Well-Being
How algorithmic confounding in recommendation systems increases homogeneity and decreases utility
“Recommenders trained on behavior they influenced can create feedback loops that homogenize user behavior”
How Brands Grow: What Marketers Don't Know
“Brands tend to grow through mental and physical availability, often more than through differentiation.”
How do people value extended warranties? Evidence from two field surveys
“Consumers greatly overestimate the likelihood and cost of breakdown; expected emotional benefit was the best predictor of purchase and willingness to pay; purchase depended on magnitude of consequence more than probability”
“I get u”. People correctly interpret the tone of text messages and emails
“Search-result text states that its first study found no indication that people perceive text messages more negatively than the sender intended, which challenges the assumption that text is typically read as more negative.”
Identity-Based Habits: How to Actually Stick to Your Goals This Year
“Atomic Habits frames each repeated action as a vote for a desired identity”
Identity-Based Motivation
“Identity-congruent action feels more natural; salient identity is context-sensitive, not fixed”
If You Need Help, Just Ask: Underestimating Compliance With Direct Requests for Help
“People underestimate how likely others are to agree to direct requests for help”
Income and Emotional Well-Being: A Conflict Resolved
Influence: Science and Practice (social proof concept)
“Crowd and peer cues function as a credibility shortcut and can be manufactured rather than earned”
Klarna 2025 AI customer-service reversal
“A deployed AI system experienced a real handoff and context-loss failure, and the fix involved assigning explicit ownership of the handoff via context summaries”
Knowledge Does Not Protect Against Illusory Truth
“Prior knowledge does not fully eliminate the fluency-based truth rating”
Liking a Person as a Function of Doing Him a Favour
“Doing a favor increases liking for the person helped (Ben Franklin effect)”
Man's Search for Meaning
Mass-Market Consumer Fraud: Who is Most Susceptible to Becoming a Victim?
“Susceptibility correlates with situational and behavioral factors rather than simple demographic stereotypes”
(Mis)Understanding Our Influence Over Others: A Review of the Underestimation-of-Compliance Effect
“The underestimation-of-compliance effect held across many studies”
Mixed Methods Analysis of Consumer Fraud Reports of the Social Security Administration Impostor Scam
“In Social Security impostor scam complaints, victims' trust and emotion language and exposure to authority/scarcity tactics predicted victimization”
Moderating Loss Aversion: Loss Aversion Has Moderators, But Reports of its Death are Greatly Exaggerated
“Loss aversion appeared across knowledge and experience levels in large samples, with moderators such as domain knowledge and age.”
Moral Outrage in the Digital Age
“Low-cost online expression of outrage can change what the expression accomplishes.”
Motivated Closing of the Mind: Seizing and Freezing
“Certainty and urgency to closure tend to end further inquiry.”
New FTC Data Show People Have Lost Billions to Social Media Scams
“Social media is the costliest scam contact method reported in 2025, with losses up roughly eightfold since 2020”
No, Extended Warranties Are Usually Not Worth It
“In about 45,000 electronics transactions plans averaged 24 percent of product price; buyers treated a 5 percent failure rate as roughly 13 percent; median willingness to pay fell from $50 to $25 when an expert failure estimate was shown”
On Apology
“Acknowledgment of the offense understood from the victim's perspective is the indispensable core of a genuine apology”
On or Off Track: How (Broken) Streaks Affect Consumer Decisions
“Intact logged streaks increase subsequent engagement relative to broken ones, independent of actual past behavior, because people treat maintaining a logged streak as a goal in itself; the effect is stronger with self-attributed breaks and weaker when streaks can be repaired.”
On the Folly of Rewarding A, While Hoping for B
“Rewarding a measurable proxy while hoping for a different real goal predictably shapes behavior toward the proxy”
Online Scam Operations and Trafficking into Forced Criminality in Southeast Asia: Recommendations for a Human Rights Response
“A substantial share of scam-account operators are reported to be trafficking victims forced to run these schemes”
Operation Level Up
“Federal law enforcement treats pig butchering as a large-scale, organized threat”
Overconfidence at the Keyboard: Confidence and Accuracy in Interpreting Affect in E-Mail Exchanges
“Writers' and readers' confidence in interpreting affect in e-mail was high but somewhat unwarranted given accuracy; writers were more confident that friends would interpret correctly, yet friends were no more accurate than strangers.”
Partitioning default effects: why people choose not to choose
“No-action defaults work through effort, implied endorsement, and reference dependence; the default becomes the reference point against which alternatives are judged.”
Paying Not to Go to the Gym
“Recurring payment can persist past the point of value; inertia sustains it.”
Pennies-a-Day: The Effect of Temporal Reframing on Transaction Evaluation
“Framing a cost as small repeated amounts tends to bring small expenses to mind as the comparison and makes the transaction seem more acceptable; aggregate framing brings large infrequent expenses to mind.”
Perspective taking as egocentric anchoring and adjustment
“People tend to estimate others' perspectives by starting from their own and adjusting, and the adjustment tends to be insufficient; egocentric biases increased under time pressure and decreased with accuracy incentives.”
Phishing texts trick Apple iMessage users into disabling protection
“iMessage disables links from unknown senders; fake toll and USPS texts ask recipients to reply Y, which re-enables the links and turns off that protection for the text.”
Preference Amplification in Recommender Systems
“Preference amplification is a named, studied dynamic in recommender systems research”
Price Salience and Product Choice
“In a large StubHub field experiment, showing fees upfront reduced purchases and spending; late fee display was associated with consumers spending more and choosing higher-priced tickets.”
Prior Exposure Increases Perceived Accuracy of Fake News
“The illusory truth effect applies to fake news headlines in online contexts”
Pro tip: Screen-based payment methods increase negative feelings in consumers but do not increase tip sizes
“Participants felt more negatively toward tip screens than tip jars; in the between-subjects design neither the tip screen nor a visible barista independently increased tip size.”
Prospect Theory: An Analysis of Decision under Risk
“In risky choice, the value function is generally steeper for losses than for gains.”
Relationship dissolution strategies: Comparing the psychological consequences of ghosting, orbiting, and rejection
“Compared with explicit rejection, ghosting was associated with stronger feelings of exclusion, more uncertainty, and more perceived unfairness, while anger, sadness, and pain did not differ significantly.”
Report #7: Replication of a study from The Surprise of Reaching Out: Appreciated More Than We Think (JPSP, Liu et al. 2023)
“The reach-out underestimation effect replicated independently with a modest effect size, original d 0.32 and replication d 0.25 with N 742”
Robocalls, Texts and Spoofing
“Caller ID information can be falsified, and the FCC advises hanging up and calling back using a number verifiable on a bill, an account statement or an official website.”
Scammers use AI to enhance their family emergency schemes
“Official FTC guidance is to not trust the voice, to call the person back and verify the story, and to use a phone number you know is theirs, or to reach them through another family member or friend.”
Schedules of Reinforcement
“Rewards delivered on unpredictable schedules tend to produce frequent, persistent behavior.”
Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being
Self-Perception Theory
“People partly infer their own attitudes and self-concept by observing their own behavior”
Sentinel Event Alert 58: Inadequate hand-off communication
“Handoff and communication failures are a long-documented, serious source of error in human-team coordination”
Shrouded Attributes, Consumer Myopia, and Information Suppression in Competitive Markets
“Add-ons are modeled as separate, often high-priced products that some consumers do not consider when buying the base good; shrouding persists in competitive markets”
Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence
“Seeking advice can increase how competent the asker appears to the person asked”
Smishing Scam Regarding Debt for Road Toll Services
“Over 2,000 complaints since early March 2024; toll texts use almost identical language, a small outstanding amount, a larger late-fee threat, and links built to impersonate the state toll service name.”
Social Pressures in Informal Groups: A Study of Human Factors in Housing
“Physical proximity and structural circumstance strongly shape who becomes friends”
Some Key Differences Between a Happy Life and a Meaningful Life
Sophisticated Consumers with Inertia: Long-Term Implications from a Large-Scale Field Experiment
“In a large newspaper subscription experiment, subscribers on automatic renewal were far more likely to still be subscribed after the promotional period than those on automatic cancellation, and participants anticipated only a small fraction of their own future inaction. A meaningful minority avoided auto-renewal offers, indicating partial self-awareness.”
Status Quo Bias in Decision Making
“Across experiments and real health-plan and retirement-plan data, people disproportionately stay with the status quo option.”
Sycophancy in GPT-4o: what happened and what we're doing about it
“OpenAI rolled back a GPT-4o update it described as overly supportive but disingenuous, saying it focused too much on short-term feedback.”
Sycophantic AI decreases prosocial intentions and promotes dependence
“Press reports state the published version found models affirmed users about 49 percent more often than humans across 11 models with about 2,405 participants.”
Sycophantic AI Decreases Prosocial Intentions and Promotes Dependence
“Across 11 state-of-the-art models, AI affirmed users' actions about 50 percent more than humans did; users rated sycophantic responses higher and trusted them more.”
Tainted Love: a Systematic Literature Review of Online Romance Scam Research
“Grooming-based persuasion is a consistently observed pattern across many independent studies”
$\tau$-bench: A Benchmark for Tool-Agent-User Interaction in Real-World Domains
“State-of-the-art agents succeed on under half of realistic multi-step tasks and are inconsistent across repeated trials”
Taxonomy of Failure Modes in Agentic AI Systems
“The AI industry is formally categorizing agentic-system failure modes based on deployed-system red-teaming”
The costs of family and friends: an 18-month longitudinal study of relationship maintenance and decay
“Friendships, unlike kin ties, decline in emotional closeness without ongoing contact and shared activity”
The Effect of Product Misperception on Economic Outcomes: Evidence from the Extended Warranty Market
“Demand and profits in the extended warranty market are driven by consumers overestimating failure probability rather than risk aversion or seller market power; failure-rate information significantly reduces willingness to pay”
The Effects of Monetary Magnitude and Level of Aggregation on the Temporal Framing of Price
“Small-amount price framing has limits and can stop helping at larger per-period amounts.”
The Hidden Cost of Personal Quantification
“Measurement can increase how much people do while reducing enjoyment by undermining intrinsic motivation, which can reduce continued engagement.”
The Illusion of Transparency: Biased Assessments of Others' Ability to Read One's Emotional States
“People overestimate how visible their internal states are to others”
The Impact of a Victim-Focused Apology on Forgiveness in an Intergroup Context
“A victim-focused apology raised perceived remorse, empathy, and trust, which increased forgiveness, relative to an offender-focused apology”
The Liking Gap in Conversations: Do People Like Us More Than We Think?
“People systematically underestimate how much others like them after interacting, apparently due to focus on their own self-critical thoughts”
The Loss of Loss Aversion: Will It Loom Larger Than Its Gain?
“The generality of loss aversion is disputed; the authors argue evidence does not show losses are generally more impactful than gains.”
The Nature of Slacktivism: How the Social Observability of an Initial Act of Token Support Affects Subsequent Prosocial Action
“A token expressive act can substitute for later, more meaningful action.”
The Psychology of Offering an Apology: Understanding the Barriers to Apologizing and How to Overcome Them
“Comprehensive apologies increase forgiveness and reduce blame and anger, and perceived threat to self-image is a barrier that pushes people toward defensive, self-focused responses”
The Psychology of Sunk Cost
“The sunk cost effect is a greater tendency to continue an endeavor once money, effort, or time has been invested, driven by a desire not to appear wasteful.”
The Red and the Black: Mental Accounting of Savings and Debt
“Paying often carries an immediate discomfort, the pain of paying, distinct from the economic cost.”
The relationship between role and social identities and physical activity participation: a systematic review and meta-analysis
“Identity and physical activity participation are linked across multiple studies”
The Scammers Persuasive Techniques Model: Development of a Stage Model to Explain the Online Dating Romance Scam
“Grooming follows a deliberate staged persuasion sequence rather than incidental conversation”
The Social Costs of Emotional Suppression: A Prospective Study of the Transition to College
“Habitual emotional suppression is associated with lower social support and closeness”
The Surprise of Reaching Out: Appreciated More Than We Think
“People who initiate contact underestimate how much recipients appreciate being reached out to, especially when the contact is unexpected and after a gap”
The Truth About the Truth: A Meta-Analytic Review of the Truth Effect
“The truth effect is robust and replicable across many study conditions”
The Tyranny of Metrics
“This pattern of metric distortion recurs across sectors beyond finance”
The Wells Fargo Cross-Selling Scandal
“Independent case analysis corroborates the incentive-design explanation”
Theoretical basis and occurrence of internet fraud victimisation: Based on two systems in decision-making and reasoning
“Fraud susceptibility is associated with reliance on fast, intuitive decision-making rather than general intelligence”
Top text scams of 2024
“Fake delivery texts were the most reported text scam in 2024; many people paid a small redelivery fee that was a trick to get card or Social Security numbers; toll text scammers are after card and Social Security numbers; contact the company using a number or website you know is real.”
Towards Understanding Sycophancy in Language Models
“Five AI assistants showed sycophancy; responses matching a user's views were more likely to be preferred, and humans and preference models sometimes preferred convincing sycophantic responses over correct ones.”
Truth-Default Theory (TDT): A Theory of Human Deception and Deception Detection
“People operate from a truth-default and shift out of it only when a trigger event prompts reassessment.”
Turnover in close friendships
“Closest ties are fairly stable year to year, roughly 1 to 4 percent annual change among top contacts, with turnover concentrated in younger adults and around major life transitions such as family formation between ages 25 and 35”
Understanding scam victims: seven principles for systems security
“Time pressure shifts people toward a faster, less reasoning-heavy decision strategy, and this Time Principle is a designed element of scams alongside the Deception Principle.”
Undervaluing Gratitude: Expressers Misunderstand the Consequences of Showing Appreciation
“People writing thank-you notes overestimated how awkward recipients would feel and underestimated how positively the notes would be received.”
Unrealistic Promises and Urgent Wording Differently Affect Suspicion of Phishing and Legitimate Emails
“Participants were most suspicious of phishing emails with a large 5000 dollar amount versus 5 or 50 dollars, and more suspicious of gain-framed than loss-framed emails; urgency did not significantly predict suspicion for phishing emails.”
Warning: Humans cannot reliably detect speech deepfakes
“Listeners identified deepfake speech correctly about 73 percent of the time, and prior familiarization training improved accuracy by under four percentage points, with comparable results in English and Mandarin.”
What If Money Were No Object? (lecture)
When and why defaults influence decisions: a meta-analysis of default effects
“Across 58 studies, preselected options were chosen more often on average, with substantial variation including null and negative results; consumer-domain defaults tended to be more effective, and defaults read as endorsement or status quo worked better.”
When Your Boo Becomes a Ghost: The Association Between Breakup Strategy and Breakup Role in Experiences of Relationship Dissolution
“People who ghosted reported less distress than people who ended things directly, and recipients reported more distress and negative affect than disengagers.”
Why Do Consumers Buy Extended Service Contracts?
“Shoppers who discovered an unadvertised discount were more likely to spend the savings on a service contract; lower-income and hedonic-product buyers were more likely to purchase plans”
Why Do Multi-Agent LLM Systems Fail?
“Multi-agent failures cluster into named recurring categories, including inter-agent misalignment”
Why You Should Steer Clear of Extended Warranties
“Plans averaged about $126 for large and $21 for small appliances with repairs costing about $26 more without a plan; some plans duplicate manufacturer coverage; exclusions such as accidental damage are common; smartphones are a rare case where a plan may make sense”
Women's exercise identity increases after a 16-week exercise RCT and is linked to behavior maintenance at follow-up
“Exercise identity gains during an RCT predicted behavior maintenance at follow-up”
Zero to One: Notes on Startups, or How to Build the Future
“Superior distribution can build a business even without product differentiation; poor distribution is a common cause of failure.”