1:07 Behavior
How Convenience Becomes Rent
Convenience is usually priced as a one-time decision but delivered as an ongoing obligation; the moment you stop owning the capability yourself, you begin renting it indefinitely.
Source
Data portability, data disclosure and data-induced switching costs: Some unintended consequences of the General Data Protection Regulation
Claim this source supports
“Economists formally model the personal data a consumer accumulates inside a service as itself a source of switching cost, and show that even portability rules intended to lower that cost can have unintended effects.”
Cited in
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