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“I get u”. People correctly interpret the tone of text messages and emails

peer-reviewed empirical study, details unverified Computers in Human Behavior Reports (2025); authors, volume, and sample details not yet confirmed.

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“Search-result text states that its first study found no indication that people perceive text messages more negatively than the sender intended, which challenges the assumption that text is typically read as more negative.”

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Your Text Is Colder Than the Voice in Your Head

Short written messages strip out the tone of voice, facial expression, and timing that the writer still hears in their head, so writers overestimate how clearly their intent comes through and readers fill the missing to…